Data Encryption
- Storage Encryption: AES-256 with cloud-managed encryption keys for all stored data
- Communication Encryption: TLS 1.3 enforced for all traffic between services and external endpoints
- Key Management: Cloud KMS integration with strict access controls and automatic key rotation
- Reference: Industry-standard encryption policies aligned with NIST guidelines
Network Security
- Protocol: HTTPS enforced across all endpoints — no unencrypted communication permitted
- SSL Configuration: Comprehensive SSL certificate deployment with automatic renewal
- Traffic Protection: End-to-end encrypted communications between all system components
- Voice Data: Real-time voice streams encrypted in transit via SRTP (Secure Real-time Transport Protocol)
Infrastructure Security
- Cloud Provider: Healthcare-grade cloud infrastructure with executed BAA
- Architecture: Multi-service microservices architecture with service mesh encryption (mutual TLS)
- Access Control: Restricted infrastructure modification access with MFA and audit logging
- Monitoring: Real-time alerts and automated remediation for security events
Conversation Data Encryption
- Voice recordings: Encrypted at rest using AES-256 immediately upon capture
- Transcripts: Encrypted in storage and during processing pipeline
- Clinical extractions: Structured data encrypted at field level for sensitive PHI elements
- EHR data cache: Encrypted in-memory cache with automatic expiration and secure clearing